多谋SCRM

提供私域客户管理与营销运营平台的解决方案,自动化运营覆盖客户全生命旅程 ,搭建适合企业的私域流量运营模型
多谋SCRM

什么是多谋SCRM?

从客户获取到客户孵化运营管理,无论是导购管理还是全渠道运营一站解决,帮助企业实现数字化营销,提升业绩,助力业务增长
  • 获客引流
    将自有客户资产和公域客户流量变为私域“留”量
  • 客户洞察
    将数据重梳理,完善客户画像,建立用户分层,客户群分层
  • 留存促活
    保证品牌在用户全生命周期都能触达与互动,让客户时刻保持活跃
  • 转化复购
    从售前、售中、售后全链路提供客服工具支持,提高导购接待效率

获客引流

  • 被动拓客
    被动拓客
    通过会员招募、短链接等形式将多渠道流量导入私域
  • 主动拓客
    主动拓客
    针对存量用户通过自动化拓客工具将粉丝资产沉淀到私域

客户洞察

  • 全渠道数据打通
    将数据进行清理和整合,多端入会用户将消费者订单绑定,建立用户唯一识别
  • 全域标签数据整合应用
    助力品牌通过标签可以更清晰地洞察品牌人群画像、为后续运营决策、市场定位提供有力的支持
  • 用户全域标签数据统一
    支持集团打造统一标签画像,也支持各个品牌设置独立的标签体系和自定义画像

留存转化

  • 用户触达
    SOP画布根据客户行为,自动选择培育路径
  • 导购赋能
    针对客户全旅程,自动下发关怀任务给导购,提醒导购即时触达客户
  • 客服提效
    自动化客服接待工具,关键词自动回复,极大解放人力

智慧导购

  • 导购赋能
    支持对协同工作的处理,流程处理的监督,以及数据总览,为品牌构建高效的流程管理体系
  • 区域管理
    提高区域管理效率,降低经营成本
  • 导购任务
    通过业绩任务、营销任务的推送,帮助导购做目标完成指引
  • 导购竞赛
    通过设置额外的销售提点和阶梯专项奖,在助力导购通过小程序实现用户拉新及复购的同时,也极大地促进全渠道销售增量
  • 商家案例
  • when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: ${item.finfo.COVERIMAGE!""} [in template "default/dmscrm.shtml" at line 427, column 25] - Reached through: @wtl_info columnId="${columnId}" prev... [in template "default/dmscrm.shtml" at line 63, column 5] ---- Java stack trace (for programmers): ---- freemarker.core.InvalidReferenceException: [... Exception message was already printed; see it above ...] at freemarker.core.InvalidReferenceException.getInstance(InvalidReferenceException.java:134) at freemarker.core.UnexpectedTypeException.newDesciptionBuilder(UnexpectedTypeException.java:85) at freemarker.core.UnexpectedTypeException.(UnexpectedTypeException.java:48) at freemarker.core.NonHashException.(NonHashException.java:49) at freemarker.core.Dot._eval(Dot.java:48) at freemarker.core.Expression.eval(Expression.java:83) at freemarker.core.Dot._eval(Dot.java:41) at freemarker.core.Expression.eval(Expression.java:83) at freemarker.core.DefaultToExpression._eval(DefaultToExpression.java:88) at freemarker.core.Expression.eval(Expression.java:83) at freemarker.core.DollarVariable.calculateInterpolatedStringOrMarkup(DollarVariable.java:100) at freemarker.core.DollarVariable.accept(DollarVariable.java:63) at freemarker.core.Environment.visit(Environment.java:330) at freemarker.core.Environment.visit(Environment.java:372) at freemarker.core.Environment$NestedElementTemplateDirectiveBody.render(Environment.java:2900) at com.whir.tags.directive.tags.InfoTag.execute(InfoTag.java:328) at freemarker.core.Environment.visit(Environment.java:445) at freemarker.core.UnifiedCall.accept(UnifiedCall.java:101) at freemarker.core.Environment.visit(Environment.java:330) at freemarker.core.Environment.visit(Environment.java:336) at freemarker.core.Environment.process(Environment.java:309) at freemarker.template.Template.process(Template.java:384) at com.whir.service.generate.GenerateHtmlServiceImpl.generateHtml(GenerateHtmlServiceImpl.java:1287) at com.whir.service.generate.GenerateHtmlServiceImpl.generateColumnIndex(GenerateHtmlServiceImpl.java:1336) at com.whir.service.generate.GenerateHtmlServiceImpl.generateSiteHtml(GenerateHtmlServiceImpl.java:139) at com.whir.message.consumer.InfoConsumer.generateHtml(InfoConsumer.java:754) at com.whir.message.consumer.InfoConsumer$$FastClassBySpringCGLIB$$85138f8e.invoke() at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:747) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) at org.springframework.aop.framework.adapter.MethodBeforeAdviceInterceptor.invoke(MethodBeforeAdviceInterceptor.java:52) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:92) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:689) at com.whir.message.consumer.InfoConsumer$$EnhancerBySpringCGLIB$$15061614.generateHtml() at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.messaging.handler.invocation.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:181) at org.springframework.messaging.handler.invocation.InvocableHandlerMethod.invoke(InvocableHandlerMethod.java:114) at org.springframework.jms.listener.adapter.MessagingMessageListenerAdapter.invokeHandler(MessagingMessageListenerAdapter.java:114) at org.springframework.jms.listener.adapter.MessagingMessageListenerAdapter.onMessage(MessagingMessageListenerAdapter.java:77) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:736) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:696) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:674) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:318) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:257) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1189) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1179) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:1076) at java.lang.Thread.run(Thread.java:750)